Daniel Hill, our Interim Front Office Manager, has always been driven by a passion for hospitality and a desire to create incredible experiences. After attending hospitality school in Switzerland and completing an internship in Hong Kong, he embarked on a solo backpacking trip across Southeast Asia and Taiwan, further solidifying his love for connecting with people from all walks of life. “Watching my parents be incredible at creating connections made me want to branch out and meet as many new people as possible. Hospitality allows me to meet more people than any other job,” Daniel continues, “I love being able to help create experiences that people will carry with them their whole lives.”

With a strong emphasis on teamwork and leading by example, Daniel’s leadership philosophy revolves around creating a supportive environment where everyone can thrive. “The Inn is very tight-knit, and every department cares about the needs of one another,” he explains, “With larger properties, there always seems to be a disconnect from department to department, but we have amazing communication across the board.” He believes that the ability to listen and anticipate guests’ needs is at the heart of providing exceptional guest service. “So often in the most seemingly innocent conversation, nuggets of wisdom make their way to the surface and allow you to make their stay memorable.”

Daniel calls both Bass Lake, Ontario, and Edmonton, Alberta, home, and relocated to Tofino to work at the Inn four years ago. Now growing his roots in our coastal community, his favourite spot in town is the enchanting Wild Pacific Trail and Lighthouse Loop. When he’s not hiking or creating unforgettable memories for our guests, you might spot him paddleboarding the shorelines of the local beaches, soaking in the incredibly unique vantage points one can only experience from the water. With a deep appreciation for getting to live and play here, Daniel shares, “There is always so much happening in the summertime with festivals and events. Then in the winter, it gives some time for well-needed relaxation.”

Reflecting on the advice he would share with someone just getting their bearings in the hospitality industry, he stresses the importance of not taking everything to heart if, and when, things go wrong. “Mistakes happen, and the most important thing is to learn from them,” he shares, “Don’t let it eat away at you and accept that you did the best you could with the tools you had.”

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